Enterprise electronic mail (email)
Emails, attachments, contacts, calendars and events
Customer information management; service order management; utility billing and customer payment collection.
Customer contact information; customer names, addresses, phone numbers, email, etc. Customer payment information, account history and water service history.
Electronic document storage, retrieval and retention pursuant to the District's records retention policy. For example, board documents, work orders and various customer service documents.
Board reports, minutes, agendas; work orders; property rights documents.
Job posting, recruitment and applicant tracking system.
Applicant information, resumes, job descriptions.
Content management, department-specific sharing sites, team calendaring.
Calendars, documentation, user guides, document templates.
PCI-compliant online bill payment service
Customer payment information, payment history, payment and billing preferences.
Computer aided drafting and design
Engineering drawings
Geographic information system; spatial analysis; tracking water infrastructure assets
Water network features (pipes, hydrants, valve, etc.); cadastral features; recorded maps; legal property information.
Accounting and Financials; accounts receivable, accounts payable, human resources and payroll.
Financial transactions, payroll, employee records, projects